Help > Terms & Conditions
Welcome to the Tabooboo Terms & Conditions. By accessing this website and/or placing an order, you agree to be bound by these terms and conditions as set out below.
Privacy Policy
- Secure shopping with high security encryption.
- We NEVER exchange your email address with anyone else.
- We only email you with our offers if you explicitly request this.
We guarantee that every online purchase you make from our store is a secure transaction. Our site uses the strongest commercially available level of encryption, 128-bit Secure Socket Layers (SSL). This ensures that your transactions are secure and your information cannot be hijacked or redirected to anyone but Tabooboo. Look for the yellow-padlock as you enter the Checkout section of our site
What information we hold about you
If you have bought something from us we will have your email address, phone number, address and credit card details. If you choose to deliver items to a third-party (such as a friend) we will have their name and address. Information is only used to help us deliver the parcels and contact you.
We also maintain an order history of your purchases. This allows us to track your deliveries and review your past purchases.
We also collect information of a general nature about how many 'hits' our website gets. And we monitor the site traffic patterns; this tells us which areas of the site are being visited more than others. It also helps us build a more useful site in subsequent re-designs. We don't track individual users pathways through the site. Our site also uses 'cookies'.
Cookies
Cookies are small amounts of data sent to your web browser by a web server. They cannot harm your machine in any way as they are small text files with simple information in them. You can see them as small text files inside your 'Temporary Internet Files' folder in Windows. Our cookies keep track of the items in your shopping basket and act as place markers when you move around the site. We also use software to track general browsing behaviour on our website. This means that we can build up a picture of the most popular areas and paths through the site and any problem areas, though we don't use it on a personal level to track individuals and their behaviour.
You may experience problems with our site when you try to buy items. These are usually to do with how you have set up your security settings in your web browser.
If you have set your Security Settings in Internet Explorer to 'high' you have disabled cookies. Our site uses cookies to provide some features such as the Shopping Cart and My Account. To use the site you will need to set the security level for the internet to Medium (under Tools/Internet Options). This is for "Safe browsing but still functional". Alternatively you can add tabooboo.com to your list of trusted sites.
If you wish to learn more about cookies - exactly what they are, how to manage them etc, you could take a look at this website - www.allaboutcookies.org.
Who else sees your information
All orders are processed by Tabooboo. They may have to disclose some of your information to service suppliers to help complete your order. These parties include Royal Mail, Parcel Line, FedEx and TNT.
Your Consent
By using our web site you consent to us using the personal information you have given Tabooboo and our trusted partners, as outlined in this Privacy Policy
Returns/Guarantees Policy
Returns
How do I return an item? Simply contact us at returns@tabooboo.com and one of our Customer Support team will issue you with a Returns Authorisation Code that will enable us to process your return quickly and efficiently. You must obtain a Returns Authorisation Code before sending anything back to us or we will not be able to process your return. All products returned to us will be thoroughly checked by our Returns Department and only then will a refund, replacement or exchange be authorised and processed. Returns are usually processed within 7 working days of receipt. A refund will be made in the same form of payment that was used to make the initial purchase. Return shipping costs will not be refunded unless the items are faulty.
To help you return an item, we have developed some simple and easy to follow guidelines:
Faulty or incorrect item received: If you return an item because of an error on our part, or it is defective, we will happily refund your costs in returning it to us (please either enclose a copy of your postage receipt when you return the item so that we can process your refund). You are responsible for any other service provided to you in connection with your purchase. The complete item(s) (including all parts, accessories, instructions and packaging etc) must be returned within 30 days of purchase, otherwise we will not be able to refund you.
Perishable goods: We are unable to accept returns of perishable goods.
Returns lost in transit: We cannot be held responsible for packages lost in transit as you are responsible for returning the item(s) to us. We strongly recommend that you are adequately insured and that you send the package by either Recorded/Special Delivery, depending on the value of the product/s you are returning (check with the Post Office). Please keep your proof of postage until you have received your replacement or refund.
Copyright & Trademarks, Conditions of Website Use
All Web site design, text, graphics, the selection and arrangement thereof and all software compilations, underlying source code, software (including applets) and all other material on this Web site are copyright Tabooboo Ltd. and its affiliates or their content and technology providers.
All Rights Reserved
Any use of materials on this Web site--including reproduction for purposes other than those noted above, modification, distribution, or re-publication--without the prior written permission of Tabooboo Ltd is strictly prohibited.
Trademarks
Tabooboo Ltd and tabooboo.com are either trademarks or registered trademarks of Tabooboo Ltd. Other product and company names mentioned on this Web site may be the trademarks or registered trademarks of their respective owners.
Conditions of Website Use
Copyright All Web site design, text, graphics, the selection and arrangement thereof and all software compilations, underlying source code, software (including applets) and all other material on this Web site are copyright Tabooboo Ltd. and its affiliates or their content and technology providers. ALL RIGHTS RESERVED. Any use of materials on this Web site--including reproduction for purposes other than those noted above, modification, distribution, or re-publication--without the prior written permission of Tabooboo Ltd is strictly prohibited.
Trademarks
Tabooboo Ltd and tabooboo.com, are either trademarks or registered trademarks of Tabooboo Ltd. Other product and company names mentioned on this Web site may be the trademarks or registered trademarks of their respective owners.
Governing Law and Contract Formation
No contract will subsist between you and Tabooboo Ltd for the sale by it to you of any product unless and until Tabooboo Ltd accepts your order by e-mail confirming that it has despatched your product. That acceptance will be deemed complete and will be deemed for all purposes to have been effectively communicated to you at the time Tabooboo Ltd sends the e-mail to you (whether or not you receive that e-mail). For the avoidance of doubt, any such contract will be deemed to have been concluded in the United Kingdom. Further, any such contract will be interpreted, construed and enforced in all respects in accordance with the laws of England and you and Tabooboo Ltd irrevocably submit to the non-exclusive jurisdiction of the English Courts.
Disclaimer
TO THE FULLEST EXTENT PERMITTED AT LAW, Tabooboo IS PROVIDING THIS WEB SITE AND ITS CONTENTS ON AN "AS IS" BASIS AND MAKES NO (AND EXPRESSLY DISCLAIMS ALL) REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, WITH RESPECT TO THIS WEB SITE OR THE INFORMATION, CONTENT, MATERIALS OR PRODUCTS INCLUDED IN THIS SITE INCLUDING, WITHOUT LIMITATION, WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN ADDITION, Tabooboo DOES NOT REPRESENT OR WARRANT THAT THE INFORMATION ACCESSIBLE VIA THIS WEB SITE IS ACCURATE, COMPLETE OR CURRENT. Price and availability information is subject to change without notice.
Except as specifically stated on this Web site, to the fullest extent permitted at law, neither Tabooboo nor any of its affiliates, directors, employees or other representatives will be liable for damages arising out of or in connection with the use of this Web site or the information, content, materials or products included on this site. This is a comprehensive limitation of liability that applies to all damages of any kind, including (without limitation) compensatory, direct, indirect or consequential damages, loss of data, income or profit, loss of or damage to property and claims of third parties. For the avoidance of doubt, Tabooboo does not limit its liability for death or personal injury to the extent only that it arises as a result of the negligence of Tabooboo, its affiliates, directors, employees or other representatives.
